Shipping policy

At The Pokecard Emporium, we strive to ensure that your order is processed and shipped promptly. All orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that The Pokecard Emporium is not responsible for lost or stolen packages that are confirmed as delivered by the shipping carrier. In such cases, we recommend contacting the carrier directly for further assistance.

If your order arrives damaged, please contact us within 48 hours of delivery. To help us resolve the issue efficiently, include clear photographs of the damaged item(s) in your message.

We appreciate your understanding and thank you for shopping with The Pokecard Emporium